Writing on technology, leadership, and the work behind the work.

Most prompt training courses I’ve seen are written for people who already think like engineers. Too much theory, technical terminology, and “as a language model.” The operators and consultants I speak with do not need any of that. They need to turn a messy meeting transcript into a clean exec brief before their 2 pm,…

Retain acquired talent Six weeks after the deal closed, the head of product from the acquired company asked for a coffee. Not a scheduled meeting. I knew before we sat down what the conversation was going to be. Use a meeting like this as your people opportunity in acquisitions. Learn how to retain acquired talent.…

Business users are adopting AI faster than they are learning how it actually behaves. That gap creates a new class of risk: not “AI goes rogue,” but “AI gets steered.” This is an ideal time to learn how to audit your AI’s memory. Enterprises tackle these risks at scale by treating “memory” as governed data.…

Avoiding Market Confusion Post-Acquisition Two sales reps, one from the acquiring company and one from the acquired company, walked into separate calls with the same prospect within the first 30 days post-acquisition. Neither knew the other had a relationship there. They told different stories about what the combined company did, used different language for the…